Meta issue: Attachment download issues

Incident Report for Chatfuel

Resolved

This incident has been resolved.
Posted Jan 21, 2026 - 15:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2026 - 12:42 UTC

Investigating

The bot cannot download images, files or any other attachments sent by users. We are waiting for Meta to resolve this issue.
Posted Jan 20, 2026 - 15:19 UTC
This incident affected: Facebook APIs.
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