Resolved -
This incident has been resolved.
Apr 25, 14:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 25, 12:36 UTC
Investigating -
The bots are not responding, and users not being able to send out broadcasts , automation and messages in Live chat. We are currently investigating and will provide an update as soon as we have one.
Apr 25, 12:30 UTC