Facebook API partial outage, images and videos are affected

Incident Report for Chatfuel

Resolved

This incident has been reported by Facebook. All components should work fine now.
Posted Jul 04, 2019 - 07:13 UTC

Identified

Facebook is still experiencing issues across their API endpoints, however, the fix is underway. More details here: https://www.theguardian.com/technology/2019/jul/03/instagram-whatsapp-facebook-media-files-outage. You can also track the incident on Facebook's status page: https://developers.facebook.com/status/dashboard.

Chatfuel's bot platform is healthy at the moment and hasn't been directly impacted by the outage so far, however, we recommend to avoid running massive ad campaigns or broadcasts until the issue gets fully resolved.
Posted Jul 03, 2019 - 22:42 UTC

Investigating

We’re seeing an increased number of reports regarding Facebook issues (e.g. images not being uploaded properly). We’re monitoring the situation and we’ll provide you with an update as soon as possible.
Posted Jul 03, 2019 - 15:42 UTC
This incident affected: Facebook APIs.