Delays with Buttons and Quick Replies
Incident Report for Chatfuel
This incident has been resolved.
Posted Aug 20, 2021 - 12:14 UTC
We are continuing to monitor for any further issues.
Posted Aug 19, 2021 - 14:07 UTC
According to reports, it seems to be fixed. Facebook team still hasn't confirmed the fix, so we're keeping this in "Monitoring" status.
Posted Aug 19, 2021 - 14:07 UTC
We've also confirmed that this may affect Live Chat - messages may not get delivered to and from your Live Chat tab.

We're awaiting for an update from Facebook on the issue.
Posted Aug 19, 2021 - 08:30 UTC
We've confirmed this to be a Facebook issue. A report has already been made here and Facebook are investigating:
Posted Aug 19, 2021 - 08:22 UTC
We're investigating an issue where Buttons and Quick Replies may work with a severe delay or not work at all. The issue seems to be affecting the APAC region mostly. More updates to follow.
Posted Aug 19, 2021 - 07:59 UTC
This incident affected: Bot Engine and Re-engage.