Bot may be slow to respond/lag between responses

Incident Report for Chatfuel

Resolved

This incident has been resolved.
Posted Jul 24, 2020 - 09:51 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 24, 2020 - 09:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2020 - 09:23 UTC

Investigating

We're currently investigating an issue where some bots may be slow to respond or lag between responses.
Posted Jul 24, 2020 - 07:18 UTC
This incident affected: Bot Engine and Facebook APIs.
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