Bot may be slow to respond/lag between responses

Incident Report for Chatfuel

Resolved

This incident has been resolved.

Posted Jul 24, 2020 - 09:51 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 24, 2020 - 09:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2020 - 09:23 UTC

Investigating

We're currently investigating an issue where some bots may be slow to respond or lag between responses.

Posted Jul 24, 2020 - 07:18 UTC

This incident affected: Bot Engine and Facebook APIs.