A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2024 - 21:06 UTC
Identified
Meta team addressed the issue and they're currently working on a resolution, you can check it directly here: https://metastatus.com/whatsapp-business-api We will update it here once it's resolved.
Posted Apr 03, 2024 - 19:27 UTC
Investigating
We are currently receiving several reports that WhatsApp bots are down, and we can confirm that Meta API is not sending us data. It seems to be a widespread issue with WhatsApp users, not only bots. You can also check regular users reports here: https://downdetector.sg/status/whatsapp/
We are waiting for Meta to address and resolve the issue.