This incident has been resolved. Live Chat notifications should be fixed by the end of this week. Contact support if you still have any issues.
Posted Mar 26, 2025 - 22:06 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 26, 2025 - 21:00 UTC
Monitoring
A fix has been implemented. For now, the Live Chat notifications are disabled due to performance issues, but we are working on resolving this issue as soon as possible.
Posted Mar 26, 2025 - 20:59 UTC
Investigating
We are currently investigating an issue where our Panel (https://panel.chatfuel.com - not to be confused with Dashboard) is down.