All Systems Operational
Bot Engine ? Operational
90 days ago
99.78 % uptime
Today
Broadcasts ? Operational
90 days ago
99.77 % uptime
Today
Dashboard ? Operational
90 days ago
99.9 % uptime
Today
Facebook APIs ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 19, 2019

No incidents reported today.

Jul 18, 2019
Resolved - This incident has been resolved.
Jul 18, 01:20 UTC
Investigating - Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
Jul 18, 00:30 UTC
Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Resolved - The fix has been deployed and the issue is fully resolved now.
Jul 12, 04:57 UTC
Identified - We mitigated the issue earlier today, and new users should now appear in the People and Livechat tabs, however, the "gender" field may not be available for some of them. Facebook team is working on it here: https://developers.facebook.com/support/bugs/3237022032979713.
Jul 10, 17:45 UTC
Investigating - Due to a bug in the Facebook User Profile API, Chatfuel is currently unable to retrieve user profile information for some of the pages. As a result, new users don't show up in the People Tab, and they also appear as Unknown users in the Live Chat tab. We reported the issue to Facebook (https://developers.facebook.com/support/bugs/3237022032979713) and will provide further updates as they become available.
Jul 10, 04:48 UTC
Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 00:33 UTC
Investigating - Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
Jul 11, 00:29 UTC
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.