All Systems Operational
Bot Engine ? Operational
90 days ago
99.79 % uptime
Today
Broadcasts ? Operational
90 days ago
99.76 % uptime
Today
Dashboard ? Operational
90 days ago
99.9 % uptime
Today
Facebook APIs ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 20, 2019
Resolved - This incident has been resolved.
Jun 20, 16:37 UTC
Investigating - Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
Jun 20, 16:35 UTC
Resolved - This incident has been resolved.
Jun 20, 16:32 UTC
Investigating - Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
Jun 20, 16:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 09:33 UTC
Verifying - The maintenance has been going well. We'll continue monitoring for some more time.
Jun 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:01 UTC
Scheduled - We are due to perform urgent database maintenance to ensure the stability of our systems. Please be advised that during the maintenance period, short periods of downtime for a portion of the bots can occur. We apologize for the inconvenience and recommend taking that into account when planning your broadcasts and ad campaigns.
Jun 18, 21:40 UTC
Jun 18, 2019
Resolved - This incident has been resolved.
Jun 18, 14:19 UTC
Investigating - Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.
Jun 18, 13:56 UTC
Resolved - This incident has been resolved.
Jun 18, 10:37 UTC
Investigating - Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.
Jun 18, 10:20 UTC
Resolved - This incident has been resolved.
Jun 18, 06:06 UTC
Investigating - Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.
Jun 18, 05:53 UTC
Resolved - This incident has been resolved.
Jun 18, 00:37 UTC
Investigating - Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
Jun 18, 00:21 UTC
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - This incident has been resolved.
Jun 14, 09:58 UTC
Monitoring - A fix has been implemented by Facebook team and we're monitoring the result.
Jun 14, 07:24 UTC
Identified - We're getting reports that certain users are experiencing issues with a list of pages they're working with: some of the pages are not listed in Configure Tab. Most users who have been experiencing this have their pages owned by Business Manager.

The reason is a bug on Facebook's side, you can follow it here - https://developers.facebook.com/support/bugs/686883248416658.

Facebook team is actively working on fixing the issue. We're continuing to monitor the situation - further updates will be posted in this incident.
Jun 13, 13:30 UTC
Jun 13, 2019
Resolved - This incident has been resolved.
Jun 13, 14:14 UTC
Investigating - Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
Jun 13, 12:37 UTC
Jun 12, 2019
Resolved - This incident has been resolved.
Jun 12, 00:47 UTC
Investigating - Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
Jun 12, 00:25 UTC
Jun 11, 2019

No incidents reported.

Jun 10, 2019
Completed - The scheduled maintenance went smoothly and has been completed.
Jun 10, 19:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:01 UTC
Scheduled - We are due to perform database maintenance which may cause short periods of downtime for a portion of the bots. We apologize for the inconvenience and recommend taking that into account when planning your broadcasts and ad campaigns.
Jun 7, 23:21 UTC
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
Resolved - This incident has been resolved.
Jun 6, 10:54 UTC
Monitoring - We've started receiving webhook updates and bots are responsive again. We'll keep monitoring the situation.
Jun 6, 10:04 UTC
Investigating - We've stopped receiving webhook updates from Facebook leading to bots not responding to user messages. We'll update the incident as soon as we receive any information from Facebook.
You can also track updates here: https://developers.facebook.com/status/issues/2298401886902830/
Jun 6, 09:36 UTC