All Systems Operational
Bot Engine ? Operational
90 days ago
99.98 % uptime
Today
Broadcasts ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Facebook APIs ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019
Resolved - This incident has been resolved.
Sep 12, 12:02 UTC
Monitoring - We've released a fix that should allow users to properly connect and disconnect their pages. Please let us know if you still experience any issues regarding page connection or Facebook permissions.
Sep 12, 10:21 UTC
Update - We have released a fix to the issue which will allow our existing users to visit the dashboard and use it and the bots are also working fine.

However, it is working with limited functionality in terms of connecting/disconnecting your Facebook page to your bot.

We strongly recommend not to make any changes to the Chatfuel application under Facebook Business Integration Settings as that will cause the bot to break.

Our engineers are still working with Facebook to get a permanent fix in place as soon as possible. We really appreciate your patience while we work on it.
Sep 12, 09:24 UTC
Identified - Some users may not be able to log into their dashboards due to an issue with Facebook permissions.
Our team is in touch with the Facebook team to get this resolved as soon as possible.
Our engineering team is also working on a workaround that would allow users to access the dashboard even before we get an official solution from Facebook.
Sep 12, 07:31 UTC
Investigating - We are receiving reports that some users are unable to grant page permissions on their Facebook page to connect the bot. The Chatfuel team is actively investigating the issue, and we will provide updates as soon as they are available.
Sep 11, 20:28 UTC
Sep 11, 2019
Resolved - This incident has been resolved.
Sep 11, 18:41 UTC
Investigating - Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
Sep 11, 17:17 UTC
Sep 10, 2019
Resolved - Fix has been implemented.
Sep 10, 16:27 UTC
Investigating - User deletion from People Tab may not be working properly.
Please refrain from using it until a fix is deployed.
Sep 10, 16:07 UTC
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Resolved - This incident has been resolved.
Sep 4, 20:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 17:50 UTC
Investigating - We're currently investigating an increased number of errors while trying to load the Dashboard
Sep 4, 17:40 UTC
Resolved - This incident has been resolved.
Sep 4, 18:13 UTC
Investigating - Our automated systems have detected that data in the People Tab may not be up to date. We are currently investigating and will provide further updates as they become available.
Sep 4, 17:22 UTC
Sep 3, 2019

No incidents reported.